Contact Us
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 3 – 5 business days from the time your package arrives back to us for a refund to be issued.
Shopping Information
1. What products does TheMysticAstrologer offer?
2. Are your gemstones and crystals natural or synthetic?
3. How do I know which gemstone or bracelet is right for me?
4. Do you offer astrology consultations before I buy a product?
5. Is energization/activation included with gemstones and bracelets?
Payment Information
1. What payment methods do you accept?
2. Is it safe to pay on your website?
3. Will I get an invoice for my purchase?
4. Can I pay in installments (EMI) for higher-value gemstones?
5. My payment failed, but the amount was deducted. What do I do?
Order & Returns
1. How long does delivery take?
2. Can I return a gemstone or crystal after purchase?
3. What if I receive a damaged or incorrect product?
4. Are consultation services refundable?
5. How do I track my order?
Product Quality & Authenticity
1. How do I know your gemstones are genuine?
2. Do you provide certification with gemstones?
3. What if my gemstone doesn’t show the expected effects?
4. How should I care for my gemstone or crystal?
5. Are your bracelets made with real materials?
Ordering from TheMysticAstrologer Store
1. Do I need to create an account to order?
2. Do you ship across India and internationally?
3. Can I customize a gemstone or bracelet order?
4. How do I book an astrology consultation along with a product order?
5. Is my personal and birth chart information kept confidential?
Other Common Questions
1. How can I contact customer support?
2. Do gemstones or bracelets come with a warranty?
3. Can I gift a consultation or product to someone else?
4. Do you offer discounts on bulk or repeat orders?
5. What if I have doubts before buying, can I talk to someone first?
